Are Electrical Estimates Free?

Palm Harbor & Dunedin Electric Co., Inc. • November 28, 2023

The Difference Between Electrical Estimates and Electrical Service Calls


Scheduling an appointment with an electrician can be a bit unfamiliar. The promise of "free estimates" is often thrown around, but is it genuinely free? In this article, we hope to help you better understand when you are scheduling an electrical estimate and when you are scheduling a service call. Whether you're planning a home upgrade or dealing with electrical issues, understanding the distinction can save you from unexpected costs.

Understanding Electrical Estimates: When It Is a Free Estimate


All estimates at Palm Harbor & Dunedin Electric are free. When it comes to tackling home projects or planning upgrades, we are here to help you better understand the costs associated with your electrical improvements. We believe in providing transparency and peace of mind to our customers.

So, what falls under the umbrella of free estimates? Quite a range of common home projects! Whether you're considering relocating electrical outlets, installing overhead lighting, setting up exhaust and ceiling fans, adding indoor or outdoor outlets, embarking on home renovations, or upgrading lighting fixtures, rest assured – these are free estimates. It's your opportunity to explore and discuss your electrical needs without the pressure of an immediate commitment.


In essence, when it's an estimate, it's a look at what you want to do. We're here to help you understand the project, allowing you to make informed decisions about your home electrical projects without the worry of unexpected costs.



Electrical Service Calls: Paying for Expertise


Service calls, on the other hand, mean work being performed during the appointment, and yes, you will be charged for the services.


Determining the cost of a service call can be challenging over the phone due to the nature of troubleshooting on-site. Variables such as the complexity of the issue, unforeseen problems, and the need for time and materials make it difficult to provide exact estimates.


Service calls cover a range of issues, including ensuring compliance with insurance requirements, updating electrical panels, resolving strange smells and noises, addressing power fluctuations and outages, and fixing DIY electrical work gone wrong. If work is being done on the spot, it's a service call. But don't worry, you will know that ahead of time. We will never send a technician to your home with the promise of a "free estimate" and turn it into billable work. That's not how we do things at Palm Harbor & Dunedin Electric.




How Our Customer Service Team Helps Determine Electrical Estimates from Service Calls


Our customer service team is here to help determine if you need a service call or an estimate.


Their approach is simple yet effective: by asking the right questions, our team will better understand your situation. Our experience helps us get to know the details of your electrical needs, ensuring a thorough understanding of the scope and complexity of the issue at hand.


Why does this matter? Because this understanding is the cornerstone of determining whether your issue is best suited for a complimentary estimate or if you need a service call.


In essence, our customer service team is here to help determine if your issue requires a service call or an estimate, leveraging our knowledge to guide you through the decision-making process. Their commitment to accuracy and customer satisfaction ensures that you receive the most reliable assistance right from the start. So, when in doubt, reach out to our team – they're here to help.



Resolve Your Electrical Issues


Ready to resolve your electrical issues or plan that long-awaited upgrade? Contact our customer service team today at 727.773.1622. Whether you need a free estimate or a service call, Palm Harbor & Dunedin Electric is here to meet all your electrical needs with transparency and expertise.

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